Why is customer awareness a synonym of customer responsibility?... | Filo

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To understand the synonymity of customer awareness and customer responsibility, we need to first define both of these terms. Customer awareness refers to having knowledge of any deals, defectives or flaws in the product, whereas customer responsibility refers to the duty of a customer to ensure attentiveness and cautiousness while making a purchase. To explain why customer awareness is a synonym of customer responsibility, we can say that being "aware" of one's purchases affects their responsibility and attentiveness. This implies that a customer who is actively aware and has knowledge of the product will be more responsible and cautious while making a purchase, thereby shouldering the responsibility of ensuring that they make a well-informed decision. Here are the steps that describe the relationship between customer awareness and customer responsibility: Step 1. Customer awareness means having knowledge of any deals, defectives or flaws in the product. Step 2. Customer responsibility refers to the duty of a customer to ensure attentiveness and cautiousness while making a purchase. Step 3. Being aware of one's purchases affects their responsibility and attentiveness. Step 4. Therefore, customer awareness is a synonym of customer responsibility, as being actively aware and having knowledge of the product will make the customer more responsible and cautious while making a purchase. Hence, customers should always examine the product carefully before making any purchase.